Our Returns Policy
In case that you do not like your NavyasFashion products, here is our policy on returns:
1. Products that are eligible for return, can be returned within 10 days of receiving the merchandise. Eligible products will be easily visible on our product screens under shipping information.
2. Not all products are eligible for returns. Fabric by the yard is not eligible for return as its custom cut as per order received. Only damaged, wrong fabrics are eligible for return in this particular case.
3. The NavyasFashion team must receive and approve your return request. Once your request is received and approved, we will arrange for a return pick up as per your convenience.
4. In the event that your goods arrives damaged, you should send us a photo of the damaged product at firstname.lastname@example.org. You must email us about damaged goods in your shipment within 72 hours of receiving your order.
5. Once return is approved by NavyasFashion, we will happily offer you an exchange or refund. Refund can be generated back to your credit card or bank account depending upon the mode of payment. Items that may have been damaged, defective or sent by error will be fully refunded.
6. We will process all returns within one 3-4 working days. If you have any questions about your return, feel free to reach out to the NavyasFashion team at email@example.com.
7. All returns are subject to the discretion of NavyasFashion. But we're a friendly people :)
For any other queries, please reach out to the NavyasFashion team at firstname.lastname@example.org